You can revoke the contract declaration within 14 days stating reasons in written form (e.g. letter, facsimile, e-mail). The period shall commence after receipt of this instruction in writing, however not before receipt of the goods by the recipient and also not before fulfilment of our information duties in accordance with section 312c sub-section 2 BGB in connection with section 1 sub-section 1, 2 and 4 BGB-InfoV. For the revocation period to be adhered to, despatch of the revocation in good time is sufficient. Revocation shall be sent to:
Fax: 0049 (0) 7084 5481
In the case of effective revocation, the payments or services received by both sides shall be returned and, if relevant, any use drawn (e.g. interest) surrendered. If you cannot return the service received, fully or partly, or only in deteriorated condition, you shall pay us, if relevant, the replacement value in this respect. This shall not apply if the deterioration in the item can be put down solely to its examination – as would have been the case, for example, in a shop.
You shall bear the costs for return if the delivered goods correspond to those ordered.
In case the goods cannot be sent back in a package, a declaration of request of return has to be sent to MAXcomputer GmbH in writing within 14 days. The customer shall bear the regular costs for the return.
Obligations for the refund of payments shall be fulfilled after receipt of the goods. The period commences for you on the revocation declaration or the item being sent and for us on its receipt.
The right of cancellation does not apply
for goods made after customer specifications
for software, if the data medium was unsealed
for newsletters or books.